Sampling Determines Timeliness of City Services for Resident Aliens

Problem

The Commissioner of Human Resources for New York City was sued in a class action on behalf of aliens living in the city, who alleged unlawful denial of social services for which they were eligible. New York City asked an A&I principal to aid its lawyers in negotiating a settlement.

Procedure

Plaintiffs had proposed taking periodic samples of the actions of City social services staffers who were accepting applicants and determining benefits for persons already under care. The A&I principal was asked to design the sample in cooperation with the Human Resources Administration.

Result

The A&I principal participated in getting both parties to agree on the criteria and features of the sampling.